An opening has become available for an Credit Controller, working at an established organisation based in Aston, Birmingham, working 08.30-17.30, Monday - Friday, Benefits include, 28 Days holiday (including Bank Holidays, plus additional days for long service), a contributory pension scheme, life assurance, health cash plan, HSF perkbox and on-site parking.
As the Credit Controller, you will be:
- Responsible for the prompt collection of debts using a variety of methods & achieving monthly cash collection target.
- Obtain commitments to payment & ensure all commitments are monitored in accordance with the Group credit policy.
- Pursue overdue debt by telephone and issuing reminder letters to those unable to obtain a commitment of payment.
- Identify accounts and escalate to Accounts Receivable Team Leader for consideration on further action to be taken.
- Send monthly statements to customer
- Resolve customer queries in a timely and efficient manner, keeping all parties fully informed.
As the Credit Controller you will have:
- Proven experience within Credit Control environment
- Highly developed telephone and negotiation skills
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment and react accordingly
- Champions new ways of working, is an early adopter of new methods of work
- Challenges issues with confidence, as and when they arise
- Constantly searches to make everything simpler, easier and more efficient
- Collaborative team player
- Contributes to a team working environment within own team and in support of other departments
- Striving for excellence in every task
- Ability to work under pressure and to time limits and deadlines
- Excellent planning and organising skills with the ability to prioritise own workload
- Excellent IT skills including MS, Excel, Word and PowerPoint
As the Credit Controller, your salary will be £22,000-£25,000 per annum (dependant on experience) plus a fantastic range of benefits