Credit Controller

Reference 9574

An opening has become available for an Credit Controller, working  at an established organisation based in Aston, Birmingham, working 08.30-17.30, Monday - Friday, Benefits include, 23 Days holiday (plus Bank Holidays, plus additional days for long service), a contributory pension scheme, life assurance, health cash plan, HSF perkbox and on-site parking.

As the Credit Controller, you will be:

  • Responsible for the prompt collection of debts using a variety of methods & achieving monthly cash collection target.
  • Obtain commitments to payment & ensure all commitments are monitored in accordance with the Group credit policy.
  • Pursue overdue debt by telephone and issuing reminder letters to those unable to obtain a commitment of payment.
  • Identify accounts and escalate to Accounts Receivable Team Leader for consideration on further action to be taken.
  • Send monthly statements to customer
  • Resolve customer queries in a timely and efficient manner, keeping all parties fully informed.

As the Credit Controller you will have:

  • Proven experience within Credit Control environment
  • Highly developed telephone and negotiation skills
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment and react accordingly
  • Champions new ways of working, is an early adopter of new methods of work
  • Challenges issues with confidence, as and when they arise
  • Constantly searches to make everything simpler, easier and more efficient
  • Collaborative team player
  • Contributes to a team working environment within own team and in support of other departments
  • Striving for excellence in every task
  • Ability to work under pressure and to time limits and deadlines
  • Excellent planning and organising skills with the ability to prioritise own workload
  • Excellent IT skills including MS, Excel, Word and PowerPoint

As the Credit Controller, your salary will be £27,000 per annum (dependant on experience) plus a fantastic range of benefits


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