Customer Service Account Manager

Reference 9137

A unique opening has become available for a driven Customer Service Account Manager to join an award-winning company based in Tamworth. Are you looking to start a career with an organisation that offers training, ongoing progression, monthly bonus’ and company days out? This may be the role for you.
You will be working in a modern and lively office for a company that has been established for almost 50 years within the mortgage and finance industry. This award-winning company is looking to extend their team and recruit a new employee that will promote and continue to offer a quality service to their clients and uphold their outstanding reputation in the industry.
As a Customer Service Account Manager, you will be:
  • Proactively speaking to Brokers over the telephone to fact find and build relationships
  • Proactively making outbound calls to companies for loans and mortgages
  • Booking workshop events for Brokers and upselling products to clients over the telephone
  • Dealing with inbound calls on behalf of the Underwriters
  • Logging finance enquiries onto the system and following up leads with Brokers
  • Organising visits with potential clients for the field new business team

As the Customer Service Account Manager, you will:

  • Be able to confidently speak to clients over the telephone
  • You may have experience working as one of the following: Customer Relations, Administrator, Business Development Executive, BDM, Internal Account Manager, Telesales, Recruitment Consultant, Sales Administrator, Sales Advisor, Travel Agent, Estate Agent, Lettings Agent, Lettings Negotiator or Finance Advisor.
As the Customer Service Account Manager, your salary will be circa £18,000 per year, with an OTE of £20,000 per year.
Alongside this, you will receive fantastic benefits such as:
  • Career progression
  • Corporate days out
  • Team incentives
  • Monthly dress down days
  • Monthly social events
  • Company pension scheme
  • Free car parking


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