Customer Service Advisor

Reference 9144

Do you have previous experience within an office-based, sales environment? We are currently recruiting for a Customer Service Advisor to join a well-established UK distributor based in Tamworth.

As the Customer Service Advisor, your salary will be circa £22,000 per annum including a monthly bonus plus benefits such as free car parking and fun days in the office.

As the Customer Service Advisor, your duties will be:

  • Maintaining relationships with customers and understanding their needs
  • Managing inbound and outbound calls within a competitive marketplace
  • Up-selling and cross-selling products to process orders and to meet set KPIs
  • Providing high levels of customer service
  • Developing strong insights into competitor activity
  • Working towards and exceeding targets
 
As the Customer Service Advisor, you will have:
  • Ability to understand and influence customers
  • Previous experience within a customer service environment
  • Ability to work towards KPI’s within a target driven environment
  • A confident attitude with strong attention to detail
  • Experience of working as one of the following: Call Centre Operative, Administrator, Account Manager, Consultant, Call Centre, Retail Assistant, Sales Advisor, Sales Assistant, Customer Service 

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