Customer Service Coordinator

Reference 9133

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Are you looking for a career within an office environment? Are you confident with an excellent telephone manner? We are recruiting for a Customer Service Administrator to join our client located in Birmingham City Centre.

You will be working for our client who are well established family business within the premium retail sector.

As the Customer Service Administrator, you will receive a salary circa £17,500 per annum and free car parking is available.

As the Customer Service Administrator, you will be:

  • Dealing with customer queries via telephone and emails
  • Liaising with internal departments (buying and distribution) regarding orders
  • Producing weekly reports for internal teams
  • Ensuring efficient customer communication

As the Customer Service Administrator, you will have:

  • Ability to work under pressure whilst ensuring excellent attention to detail
  • Excellent telephone manner
  • Ability to work to own initiative
  • A strong knowledge of Microsoft Office packages
  • You may have experience of working as one of the following: Office Administrator, Customer Service, Data entry, Sales Assistant, Receptionist and Call Centre Operative

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