Digital Marketing & Communications Officer

Reference 9018

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You will be managing the digital marketing strategy including social media, internal web development and internal communications. You will have access to free gym facilities on-site, flexible working available to help balance the demands of home and work, pension scheme up to 6% which the company will match as well as free car parking and 33 days holiday including Bank Holidays.

Formed over 100 years ago, this is an award-winning and well-established company. They provide an excellent customer service to over 1 million customers and are one of the leaders in their industry.

As the Digital Marketing Officer, you will be initially working on a fixed term contract for up to 12 months to cover a secondment. Your role will include:

  • Managing and developing content for social media platforms including Twitter, Facebook, LinkedIn and YouTube
  • Engaging with customers across social media platforms and relaying information to other teams within the organisation to help support the customer journey
  • SEO developments for multiple websites as well as technical SEO projects
  • Creating engaging internal communications using employee apps, email newsletters and vlogs 
  • Analysing the success of social media, website and email campaign performances to optimise for future activity


To be successful as the Digital Marketing Officer, you will have:

  • Proven experience working in digital marketing, including managing social media and website content
  • Strong writing, editing and proofreading skills
  • I am also really keen to speak to you if you have experience in any the following: HTML, CSS, CMS, JavaScript, WordPress, Adobe Creative Suite, InDesign, Illustrator, Photoshop, SurveyMonkey, MailChimp, Google Analytics, Content Management System, agency, video production, editing skills, photography, survey software, paid advertising, social post promotion, events, event management, customer engagement, community engagement, Engagement Officer, Communications Executive, PR Officer. Or you may have a qualification such as CIM, IDM Diploma or equivalent.


Based in Walsall, the Digital Marketing Officer role has excellent transport links and is easily commutable. You will be paid a salary of circa £27,000 per annum depending on experience plus you will receive the following benefits:

  • Free gym facilities on-site
  • Flexible working hours to help balance the demands of home and work
  • Pension scheme up to 6% which the company will match
  • Healthcare plan
  • Employee assistance programme
  • Social club offering various free activities including fun days, day trips and Christmas parties
  • Restaurant facilities (with a pool table)
  • Cycle to work scheme
  • Free car parking
  • 33 days holiday including Bank Holidays plus holiday buy-back scheme

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