We are recruiting for an Office Coordinator to join a well-established organisation based in Erdington, Birmingham. Benefits include 30 days holiday including Bank Holidays, holidays increase with service - maximum is up to 5 weeks, Health Care Scheme - covering 100% of costs for optical and dentist requirements, 1 day paid holiday for your birthday (following 12 months employment) and free parking.
The hours of work are 8:00 am to 5:00 pm Monday to Thursday and 8:00 am to 4:30 pm on Fridays.
As the Office Coordinator you will be:
- Responsible for coordinating effective service delivery to multiple customer accounts in a fast-changing environment, promoting continuous improvement and service quality whilst exceeding customer expectations
- Planning site-based activities, scheduling and planning jobs, ensuring customers' expectations are exceeded
- Building a business relationship with existing customers and managing their accounts
- Offering administrative support for enquiries, surveys, quotations, orders and purchasing
As the Office Coordinator, you will have:
- Previous experience working within a similar position, experience in planning jobs
- Previous experience working on a CRM system
- Excellent communication skills and relationship-building skills
- Proven experience in being computer literate with knowledge of Microsoft Office
- The ability to deliver high quality customer service
- You may have experience working as one of the following: Helpdesk Administrator, Work Planner, Facilities Assistant, Repairs Coordinator, Property Administrator, Helpdesk Coordinator, Facilities Administrator, or Administrator or any experience working within a planning / scheduling position
As the Office Coordinator, you will receive a salary between £20,000 to £25,000 depending on experience plus a fantastic range of benefits.