Advice & Information Officer

Reference 9801

  • Are you passionate about providing advice and guidance? We are currently recruiting for an Advice & Information Officer to work on a hybrid basis, in a Fixed Term Contract until December 2024.  You will be working for a leading organisation within the education field, providing practical support on a variety of subjects.

You will receive a variety of benefits including 36 days holiday (pro rata) including 8 Bank Holidays and 7 days shut down, discounted membership for sports and fitness, a pension scheme matched to 4-6% of your salary, discounted parking plus a range of well-being benefits.

Your working hours will be 35.5 per week, Monday to Friday, 9.00am to 5.00pm which includes 2 days per week working on a hybrid basis from home.

As the Advice & Information Officer, you will be:

  • Providing impartial and confidential advice to students
  • Advising students in a number of areas including housing, education, wellbeing and finance
  • Managing cases for students and referring to relevant organisations where necessary
  • Providing guidance on a face to face basis as well as online and over the telephone


As the Advice & Information Officer, you will have:

  • Experience in providing guidance in one of the following areas: housing, education, wellbeing or finance
  • Experience working with students or in an academic setting would be an advantage
  • IT literate, experienced in Microsoft Word and Excel
  • You may also have experience in any of the following: Education & Welfare Advisor, Wellbeing Adviser, Finance Adviser, Citizens Advice Bureau, Acas, Support & Guidance Officer, Housing Advisor or Adviser


As the Advice & Information Officer, you will receive a salary of £27,300 per annum plus fantastic benefits.




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