Collections Advisor

Reference 9177


A fantastic opportunity has arisen for a Collections Advisor to join a well-established company in Sutton Coldfield, you will be based in a thriving office ensuring all Debtors are correctly collected and administered in a timely manner. You will receive excellent benefits such as 30 days holiday including Public Holidays.

This is a 2-year fixed-term contract based centrally in Sutton Coldfield, this company has excellent public transport links!

As the Collections Advisor, your duties will include

  • Preparing and submitting fortnightly Direct Debit runs for pre-need
  • Compiling monthly debtor’s data for Pre Need and present the analysis to senior management each month
  • Maintaining a database for all Direct Debits for Pre Need and At-Need
  • Maintaining the Debt Admin Helpdesk for both At Need and Pre Need
  • Providing support to both Pre Need and Operations in connection with their unpaid balances, by advising them of collections and write-offs
  • Ensuring all Crematoria cash is applied on a monthly basis
  • Performing any other duties as directed by the Ledger Manager

As the Collections Advisor, you will have:

  • Previous Direct Debit collecting experience
  • Excellent attention to detail with a methodical approach ​
  • Experienced Microsoft Excel user ​
  • You may have experience of working as one of the following: Direct Debit Collector, Direct Debit Collector, Debt Advisor, Accounts Administrator, Sales Ledger, Credit Controller, Bookkeeper

You will receive a salary of circa £20,000 per annum as the Collections Advisor, plus the following benefits:

  • 30 days holiday including Public Holidays which will increase with service


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