An opening has arisen for an enthusiastic, confident and driven individual to join a company based in Tamworth. If you are seeking an opportunity to work for a company that offers career progression, monthly bonus, and corporate days out then a Customer Service Administrator may be the role for you.
You will be working in a modern and lively office for a company that has been established for almost 50 years within the finance industry. This award winning company is looking to extend their team and recruit a new employee that will promote and continue to offer a quality service to their customers and uphold their outstanding reputation in the industry.
As a Customer Service Administrator, you will be:
- Supporting the Loan Managers to ensure cases are completed for customers within the agreed timescales
- Obtaining customer documents to ensure that the loan can be completed, managing a case load of 30 – 40 customers at any one time
- Advising customers on valuations for loans
- Building relationship with customers
- Identifying opportunities for new business and upselling to customers
- Effectively liaising with various departments, including Sales, Underwriters and Loan Managers
As the successful Customer Service Administrator within the finance industry, you will have:
- Able to work to a fast, with excellent attention to detail
- Positive and enthusiastic telephone manner
- You may have experience working as an Administrator, Call Centre Operative, Contact Centre Operative, Account Manager, Graduate Vacancy, Receptionist, Retail Assistant, Sales Assistant, Underwriting Assistant, Underwriter, Estate Agent, Solicitors Firm, Insurance Broker, Finance Broker, Legal Assistant, Lettings Agent or Lettings Negotiator.
As a Customer Service Administrator, your salary will be circa £18,000 per year, with an OTE of £20,000 per year. Alongside this, you will receive fantastic benefits such as:
- Career progression
- Corporate days out
- Team incentives
- Monthly dress down days
- Monthly social events
- Childcare vouchers
- Company pension scheme
- Free car parking