Sales Support Administrator

Reference 8995

This vacancy is now closed

Do you love providing administration support to a fast paced sales environment? Working in a small and friendly team, you will be a key support to customers and the Account Manager. Based near Birmingham City Centre, you will receive a generous company bonus scheme, healthcare plan and free parking.


This company is a national provider of food products across the UK who have been established for over forty years. As a certified wholesale company, they are actively involved in working with some of the largest retailers in the UK. 


Your main duties as Sales Support Administrator will include:

  • Liaising with customers and a designated account manager to process orders and resolving any issues that may arise
  • Entering orders received via telephone and email onto the database system and sending customer confirmations
  • Contacting existing customers to discuss promotions and additional products on a regular basis
  • Maintaining spreadsheets using Excel to track prices and margins and report low margins to the account manager
  • Liaising with the Transport Department to ensure that goods are delivered in line with customer expectations
  • Arranging samples to be sent to customers as well as forecasting sales and updating forecast records


To be successful as the Sales Support Administrator, you will have:

  • Previous experience working within a sales administration role
  • Experienced in using Excel spreadsheets
  • Natural ability to build relationships with customers
  • We would love to hear from you if you have experience in any of the following: Customer Assistant, Client Assistant, Customer Service Advisor,  Upselling, Cross-selling, Business Development Assistant, Support Administrator, Strategix, CRM or SAP systems


Based just outside Birmingham City Centre with excellent transport links, you will receive a generous salary circa £20,000 per annum plus the following benefits:

  • The potential for an annual bonus paid based on company performance
  • Enhanced pension scheme 
  • 28 days holiday including bank holidays rising up to 33 days with service
  • Bupa private Healthcare Scheme
  • Free on-site car parking
  • Cycle to Work Scheme
  • Medicare plan


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